Support We Offer

Appointments do not have to be faced alone

Practical companionship and organisation so appointments feel less daunting.

A support worker in a navy polo shirt going through an appointment planner with an older man over a cup of tea in a kitchen

There can be travel to organise, forms to remember, questions to ask, information to take in and instructions to keep track of afterwards. A calm person beside you can make the day feel more manageable.

Family members cannot always leave work, arrange childcare or travel across the country to attend an appointment. Where appropriate, we can provide practical companionship and organisation around an appointment.

Support may include helping someone

Keep track of appointment dates
Organise an everyday calendar
Prepare questions they want to ask
Remember what they want to take
Travel to or attend an appointment
Have company while waiting
Take ordinary notes with the person’s permission
Organise paperwork afterwards
Share agreed information with an authorised family member where the person has consented

The person remains at the centre

We are there to help with practical organisation and companionship. The person remains at the centre of the conversation and decisions. We do not provide medical advice, diagnosis or clinical monitoring.

For families

If you cannot attend, it can be reassuring to know your relative did not have to navigate the whole experience alone. Any update to family is based on the person’s permission and the communication plan agreed with them.