Progressive Independence
Your direct payment, properly used
We accept direct payments across every service — and we make the evidence side of it effortless.
If you hold a direct payment, you need support you can rely on and paperwork you can submit. Our invoices pass through unchanged, and every visit carries its own evidence: verified time, agreed activity, the outcome worked on, and cancellation reasons where they apply.
New to the route? Our care-navigator add-on walks with you through the assessment, the personal budget and the direct-payment decision — preparing paperwork, writing question lists, helping you plan. Every navigation ends with support you can actually buy.
What support looks like
What progress looks like
The worker never manages your payment
Our workers deliver support and record it. The money side stays with you, your payroll service or your managed account — we only ever produce the evidence that makes it simple.
Our honest boundary
We never manage, hold or control anyone’s direct payment, and we never ask for PINs, cards or banking access. Navigator support is paperwork preparation, not financial advice.